Water and Wastewater

Improving the level of water supply services in terms of continuity and quality while discharging the grey water in a safe and environmentally friendly manner is a challenge faced by many municipalities and utilities worldwide. Depending on the circumstances the approaches to overcome the prevailing problems and bottlenecks can be manifold. Taking population growth and increases in per-capita demand into account, frequently a combination of investive and capacity building measures lead in the right direction. Regarding the investive measures, examples to remedy the situation can be the exploration of new water sources, the expansion of transportation, storage and distribution systems or the rehabilitation and construction of treatment facilities.


As concerns institutional weaknesses, the problems usually are related to staffing and financial issues. Insufficient revenues from user charges to cover the costs of operations and maintenance frequently are the key problem. Remedial measures in this context can be e.g. staff training in technical, administrative and financial issues, measures to reduce operational costs and/or to increase revenues from user charges - e.g. by reducing administrative water losses - or raising the user charges to a cost-recovery level.

In the Water and Wastewater sector we avail of extensive consulting
experience related both to investive as well as capacity building measures.


We offer comprehensive consultancy services e.g. in the following fields:

  • Project needs assessment and project identification
  • The establishment and institutional strengthening of municipal services unions for water supply and wastewater disposal
  • Financial consultancy e.g. regarding access to grants (EU-IPA funds inter alia) and soft loans
  • PEA-Analyses, financial and cost-benefit analyses, services pricing in view of affordability and willingness to pay criteria in the frame of feasibility studies and project appraisals
  • Establishment of water balances and other measures aimed at reducing water losses and increasing revenues
  • Improvement of billing and collection in view of increasing revenues
  • Restructuring of municipal water and wastewater departments in view of creating autonomous or semi-autonomous water and wastewater utilities, including separation of accounts
  • Outsourcing, privatization and different forms of PPP (public-private-partnership)